labservices@ionizationlabs.com | 737-231-0772 | TDA #2020003

Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at clientservices@ionizationlabs.com or at labservices@ionizationlabs.com or call us at 737-231-0772

Cannabinoid Testing Services

You can create an account during checkout!

Your potency test will be processed as soon as your order is paid for and your sample with its chain of custody is received at our laboratory. 

 

Ionization Labs is an ISO 17025:2017 accredited testing laboratory. We are also registered with the Texas Department of Agriculture (TDA), the United States Department of Agriculture (USDA), and the Drug Enforcement Agency (DEA) to provide analytical testing services for hemp products.

You can either drop off your samples in-person or ship them to our lab. Ionization Labs is located at 3636 Dime Circle, STE A, Austin, Texas, 78744.

We process every order within 24-72 hours of receiving the sample. Any sample received after 2:00 PM CST will be processed the next day. 

Upon completion, test results will be emailed to the email provided in the chain of custody form.

Ionization Labs is ISO certified to test for the following cannabinoids: CBDV, CBDVA, THCV, CBD, CBG, CBDA, CBGA, CBN, THCD9, THCD8, CBC, CBNA, THCA, CBCA.

We are continuously working on expanding our testing applications. If you have any suggestions on tests you would like Ionization Labs to offer, please email labservices@ionizationlabs.com.

If requested, Ionization Labs will provide a calibration report containing your chromatograph for your sample. Our team can also provide you an overlay of your test data with one of our QA/QC checks run throughout the day. We value transparency towards our customers.

Learn more about Cann-ID.

You can hire a sample handler from this list provided by the TDA.

Ionization Labs accepts all major credit cards. You can pay online by clicking ‘proceed to checkout’.

You can access USDA's laboratory testing guidelines here.

 

Since January 2022, Ionization Labs has partnered with SICPA to provide an additional level of security to your test results. All of our COAs issued after January 2022 contain a Veri-Certus® seal, enabling customers to authenticate and verify their test results. If this seal is not present on your COA, your COA is fraudulent.

To verify your results, download the Certus® app and scan the certificate QR Code on the COA.

Please contact labservices@ionizationlabs.com or 737-231-0772 if you believe you encountered a fraudulent Certificate of Analysis.

• Flower , Bud, Biomass ( Dry weight): 3 to 5 grams
• Oil, Wax, Shatter, Distillate, & Isolate, concentrates/extracts: 0.5 to 1 gram
• Topicals, Roll-ons, Lotions, Salves, creams: 3 grams - 0.5 fl oz
• Edibles, Gummies, Capsules: 3 to 5 pieces or 5 grams
• Tinctures, Infused Oil, Oil-based: 5 ml
• Water soluble suspended in H2O: 60 ml

Ionization Labs does not test high THC cannabis products.

Not at this time. We currently only test for potency of 14 cannabinoids 

General

The 2018 Farm Bill also known as the Agricultural Improvement Act of 2018 is a bill that modified the Department of Agriculture’s programs and authorized the production of hemp. The bill also removed hemp and hemp seed from the Drug Enforcement Administration's schedule of Controlled Substances and ultimately led to the Establishment of a Domestic Hemp Production Program.

We are open 8:30 AM-5:00pm CST. We are closed during major such as Christmas Eve and Christmas Day, Thanksgiving, New Years Eve and New Years Day, Memorial Day, Labor Day, and the 4th of July